Refunds, Returns and Exchanges

At MiFitness we understand that there may be occasions where you wish to return an item for a number of reasons.

Step 1.

Fill out the refunds / exchange form below.

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Refunds & Exchanges

Please fill out at much information as possible in the form below so we can process your claim as soon as possible. Once you have completed this form, you will be contacted within 24 hours.  

Nameyour full name
Company NameIf applicable
Contact Number
Physical Address
0 /
Invoice NumberPlease include the invoice number of your purchase
DateOf purchase
Please select
Image UploadIf your product is damaged, please upload an image of the damaged area
UPLOAD
Reason for Refund / ExchangePlease be as detailed as possible
0 /
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We will attend to your claim within 24-48 after receiving this form (weekdays).

Conditions

  1. Items to be returned must be in brand new condition in its original packaging
  2. Items not in the original packaging will have a handling charge.
  3. Returns / Refunds / Exchanges must be within 7 days of purchase
  4. Nutritional Supplements cannot be returned
  5. The cost of returning the item to one of our branches will be at the cost of the purchaser.
  6. Delivery charges are not refundable